Telsa 30 / Voltera 35 / Vektro Junior

Problem: The vacuum cannot turn on. Shut-off randomly. Short usage time.

Cause: The battery is discharged, a magnetic field is near the vacuum, The impeller is blocked.

Solution: Remove the debris blocking the impeller movement. Charge the battery until the light of the charger turns from red to green color. Clean the charging pins. Remove any magnetic object near the vacuum.

Problem: The vacuum cannot turn on. Cannot charge the battery.

Cause: Connected a wrong charger. The connections is broken. The charging pins is dirty.

Solution: Ensure the correct charger is used (see user manual). Unplug and plug the charger to the vacuum and ensure to get a red light in the charger. Clean the charging pins.

Tutorial Videos

*Troubleshooting instructions for EV30, EV31, EV32, EV35 and all the variants