Boreal 05 / Zephira / Telsa 05 / Vektro Mini / Xtrovac 110

Problem: The filter bag doesn't fit and cannot close the cover.

Cause: The filter bag is inverted.

Solution: To return the bag to the original shape, just push the mesh through the rubber ring and flip it back to the original position.


Problem: The vacuum does not start.

Cause: Debris blocking the movement, battery is discharged, dirty water sensor, vacuum not fully submerged in water.

Solution: Clean the Vacuum. Recharge the battery with the original cable and a compatible USB charger. Clean the water sensor. Spin the impeller with a small tool.

  • The vacuum comes with a water sensor. The vacuum only operates with the with the power switch in ON position and the unit needs to be fully submerged into the water.
  • Use a small tool to spin (rotate) the impeller accessing from the side outlet.
  • Ensure the battery is charging. The light indicator lights on GREEN or RED color.

Problem: The vacuum does not charge.

Cause: The charging port is dirty. The USB charger used in not compatible. The charging cable is damaged.

Solution: Clean the charging port. Use a different USB charger with at least 1A power output. Replace the charging cable.


Tutorial Videos



*Troubleshooting procedure for EV05, EV06, EV07 and all the variants