Telsa 02

Cause: Debris blocking the movement, the power switch is not fully turned to ON position, the battery is discharged.

Solution: Fully turn the dial of the power switch until you hear the click sound. Clean the vacuum and remove any debris blocking the impeller movement. Spin the impeller manually with a small tool. Recharge the battery with the original cable and a compatible USB charger until you see the green light.

Problem: The vacuum does not charge.

Cause: The charging port is dirty. The USB charger used in not compatible. The cable is not firmly connected. The charging cable is damaged.

Solution: Clean the charging port with a cotton tip soaked with vinegar. Use an USB charger with at least 1A power output. Connect firmly the charging cable. Replace the charging cable.

Problem: The vacuum cannot capture debris, no suction.

Cause: The filter bag is full, the suction head is clogged, the impeller is blocked with debris.

Solution: Empty the filter bag and clean it. Remove debris blocking the suction mouth and the impeller movement.

Tutorial videos

*Troubleshooting instructions for EV02 on all it variants.